Refers to the variety and complexity of computer use and other electronic equipment within the employees’ position.
Computer Use is an Essential Skill that all Casino employees need to:
- Enter data into various gaming computerized tracking systems and databases.
- Use email to communicate with others.
- Use document and spreadsheet software to prepare, edit, manipulate and analyze gaming information.
- Manage department electronic files.
- Use a variety of electronic devices and resolve basic technical difficulties.
Specific Applications in Gaming
- Countroom Cashiers scan bar codes and place bills in counting machine to feed information into the computer program.
- Casino Hosts access a database program to review player’s club card use.
- Casino Bartenders use the computerized system for all transactions.
- Maintenance Technicians use the computerized system that tracks and controls the air conditioning system so they are all able to do routine monitoring.
- Retail Cashiers scan or punch in entries to the computerized accounting system for the casino store.
- Surveillance Technicians use specific surveillance programs to report daily activities within the Casino.
- Bingo Caller/Checkers use the computerized bingo gaming system.
- Table Games Inspectors input customer activities into the automated pit log.
- Uniform Technicians scan bar codes and retrieve data (on screen or in printouts) from a computerised tracking system to record the whereabouts of all Casino garments.
- Warehouse Clerks use a warehouse inventory management system to keep track of all items received and delivered.
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