• refers to writing memos, emails and recording entries in forms.
• includes:
  • writing text
  • writing in documents (for example, filling in forms)
  • non-paper-based writing (for example, typing on a computer)

Writing is an Essential Skill that all Casino employees need to:

• Record entries in forms, procedural checklists and end-of-day reports.
• Write short text entries to describe machine malfunctions, incidents and accidents.
• Write emails and letters requesting information from other departments.

Specific Applications in Gaming

• Bank Cashiers record entries into Large Cash Transaction forms.
• Switchboard Operators write or email messages to staff.
• Chefs write detailed prep lists for the kitchen staff.
• Housekeeping Supervisors write incident reports regarding the cleanliness of the Casino.
• Facility Technicians write in the service log detailing the status of projects.
• Retail Cashiers write daily reconciliation sheets.
• Investigative Security Officers write special investigations reports.
• Casino Gaming Technicians fill out work orders describing the problem and the solution that was found and what parts were used.
• Pit Managers complete a nightly table games report.
• Uniform Supervisors write procedures detailing procedures for washing garments.
• Warehouse Clerks process warehouse requisitions detailing information about location and description of goods.