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What is the Gaming Industry? |
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The Gaming/Casino industry comprises a large percentage of the Hospitality, Tourism and Entertainment sector in Canada. In addition to gaming areas, gaming/casino properties across Canada offer Las Vegas-style shows, concerts, restaurants (including fine dining), lounge areas, retail shops, attractions, hotels and conference facilities. All facets of tourism/hospitality are combined and available under one roof and are visited by local guests, Canadian travelers and international tourists. |
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How big is Gaming in Canada? |
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Gaming operations represent a substantial contribution to the provincial economies across the country in both direct and indirect industries related to hospitality, tourism, and entertainment According to a national study conducted on the economic impact of gaming in Canada, (National Gaming Impact Study, 2007), the gaming/casino industry is responsible for more than $15 billion in direct revenue, over $2 billion in direct salaried employment for Canadians working in the industry (50,000 employees plus), and $10 billion in current capital investment. |
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What kind of jobs is there in a casino? |
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There is a wide variety of job positions in a casino. In addition to gaming areas, gaming/casino properties across Canada offer Las Vegas-style shows, concerts, restaurants (including fine dining), lounge areas, retail shops, attractions, hotels and conference facilities. All facets of tourism/hospitality are combined and available under one roof. These various jobs include but are not limited to dealers, slot attendants, cashiers, security guards, housekeeping cleaners, customers service representatives, administration personnel, uniform technicians’, restaurant servers and bartenders. |
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How many departments are needed to run a casino? |
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To function properly a casino requires various departments, such as:
- Bank
- Customer Services
- Finance & Auditing
- Food & Beverage
- Housekeeping & Grounds
- Human Resources
- Information Technology
- Maintenance & Facilities
- Retail
- Security & Surveillance
- Slots/Electronic Gaming
- Table Games
- Uniforms
- Warehouse
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What are the hours of work? |
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Hours of work are varied depending on shifts and department. Due to the Gaming industry being in the Hospitality sector, the majority of shifts are on nights and weekends. |
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Is the work physical? |
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Some positions require employees to stand for the entire shift, others include some lifting. |
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Can I work at the casino if I have a family member that is already employed there? |
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Yes, but you may be required to have extra screening from Human Resources, Security and possibly the casino regulators. |
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Do I need a license to work at the casino? |
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Yes, all employees need to be cleared and have a license issued by the casino regulator. |
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Is there a dress code or a requirement that employees wear uniforms? |
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Uniforms are required and provided by the casino. |
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What kind of employee facilities is provided by the casino? |
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Most casinos offer employee locker rooms and cafeteria facilities. |
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What's the pay like? |
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Pay levels are dependent on department and position. |
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Can I gamble when scheduled off? |
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Most casinos have a strict policy against employee gambling. Please check your Provincial legislation. |
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